Customer Lifetime Value is an important metric for Retailers as it helps them understand the potential value of Loyal Customers.

Household basket is a collection of frequently purchased household items, that have high penetration rate. The products in the basket varies depending on the channel, as customers have different buying needs in different type of stores.

A positive onboarding experience confirms to a Customer that he made the right choice to shop with a Retailer of its choice. Not to forget, Onboarding experience sets the tone for the ongoing relationship between Retailer and its Customers.

New customer, new journey - tailor the first impression and make a lasting Customer Experience

Customers spend, engage, and interact with Retailers, based on the experience a Retailer provides them they will decide to become a Loyal Customers (Card Holder) and benefits from the Loyalty Program the Retailer offers.