🎓 Definition

The Merchandise Hierarchy is a reporting structure that enables Retailers to track and manage Sales and performances of their products in an organized and structured way.

Merchandise Hierarchy can have multiple levels with the highest level providing an overall Retailer view and then narrowing down to Departments, Categories, and Sub-Categories of products.

🧪 Example of Merchandise Hierarchy Set-up

Typically, the number of product hierarchy levels is 4 or 5 levels. It will depend mainly on the size of the Retailer business, its format, and its assortment strategy.

Most of the Retailers split their Merchandise Hierarchy between Food and Non-Food

It is usually associated with an Identification code to allow a quick search for a specific Department, Category, or Sub-Category.

❓What is used for

Merchandise Hierarchy enables to:

  • Guarantee an easy choice for Customers.
  • To control and monitor Assortment by assigning a min and max number of Products by Merchandise Hierarchy level (One Product In - One Product Out).
  • Store Teams to display products in a logical pattern.
  • Analyze and monitor the Retailer KPIs such as Sales, Margin, Inventory
  • Understand quickly where the challenges, counter performances, or over performances are coming from and take fast decisions and set corrective action plans accordingly.
  • To ensure and monitor Category Strategy sets deliver the expected performances.
📅 Frequency

Reviewing yearly Merchandise Hierarchy is a common practice as New Categories, and Sub-Category might arise and need to be updated.

🎁 Take Aways

Having the correct Merchandise Structure set-up allows the Retailer and its Merchandise Team to have the right reading of their Category performances.  Linked with Customer Analytics Tools it will give another level of understanding to the Category Manager on how Customers perceive and interact with its Category(ies).

🖥️ How can I visualize Merchandise Hierarchy in Ariane

Simply select the Filter Icon at the top of the page. Then a menu will appear on your screen. The Merchandising Hierarchy can be viewed in the Category tab.

Learn more about Merchandise Hierarchy
Category Strategy
Category Role
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